## Host Accommodation Standards ### Sleeping Arrangements

- Provide clean, freshly laundered bed linens and pillowcases - Ensure mattress is in good condition with no visible stains - Provide at least one pillow per guest - Supply adequate blankets or comforter appropriate for season - Ensure bedroom door closes properly for privacy - Provide working smoke detector in or near sleeping area

### Bathroom Facilities

- Supply fresh, clean towels - Provide basic toiletries: hand soap, toilet paper (well-stocked) - Ensure shower/tub is clean with no mould or soap scum - Provide bath mat or non-slip surface - Ensure adequate hot water availability - Supply tissues and waste basket - Ensure bathroom lock functions properly

### Common Areas

- Maintain clean, clutter-free living spaces - Provide clear seating areas for guests - Ensure floors are vacuumed/swept and free of hazards - Keep kitchen clean with wiped counters and surfaces - Provide access to refrigerator space for guest items - Ensure adequate lighting in all common areas

### Safety & Accessibility

- Ensure clear, unobstructed pathways throughout home - Provide working locks on exterior doors - Share emergency exit routes if applicable - Disclose presence of pets or allergens in advance - Provide nightlight or lamp access for nighttime bathroom trips - Ensure stairways have secure handrails if applicable

### Climate & Comfort

- Maintain comfortable room temperature (20-22°C) - Ensure proper ventilation in guest spaces - Provide fans or extra blankets as needed - Test heating/cooling in guest room before arrival

## Guest Conduct Guidelines ### Upon Arrival

- Arrive within agreed-upon time window - Communicate promptly if running late - Park in designated area as instructed - Remove shoes if requested by host - Keep luggage in designated guest area

### During Stay **Respect for Property**

- Treat home and furnishings with care - Report any damages or accidents immediately - Ask before using items not explicitly offered - Do not rearrange furniture or decor - Keep food and drinks in appropriate areas only

**Cleanliness Standards**

- Make bed daily or leave neatly unmade per host preference - Hang towels to dry after use - Clean up after yourself in kitchen and common areas - Rinse dishes and place in dishwasher or designated area - Wipe up spills immediately - Use wastebaskets for all trash - Keep personal items organised in guest space

**Household Courtesy**

- Observe quiet hours (typically 10 PM - 7 AM, or as specified) - Ask before inviting additional visitors - Respect host family's schedule and privacy - Turn off lights when leaving rooms - Keep bathroom door closed and use exhaust fan - Flush toilet and ensure it's functioning after use - Limit shower time to reasonable duration (10 minutes)

**Kitchen Use**

- Clean as you go when preparing food or beverages - Wash or load dishes immediately after use - Wipe down counters, table, and sink after use - Return items to proper location - Ask before consuming items not explicitly offered - Take out rubbish if full

**Communication**

- Inform host of any needs or concerns promptly and well in advance - Provide notice of dietary restrictions before arrival - Share daily plans if affecting meal times - Ask questions rather than assume - Express appreciation for hospitality

### Before Departure **Guest Responsibilities**

- Clarify whether bed linens and pillowcases need to be stripped or place in designated area - Place used towels in designated laundry area - Remove all personal belongings from bedroom, bathroom, and common areas - Check drawers, closets, and under bed for forgotten items - Dispose of any personal rubbish - Leave guest room neat and tidy and/or rooms occupied if more than 2 people travelling - Return any borrowed items - Ensure bathroom is left clean (wipe counter, check for hair) - Turn off all lights and fans in guest areas - Report any issues that arose during stay

**Departure Courtesy**

- Depart by agreed-upon time - Say personal goodbye and thank you to hosts - Offer to help with any final tasks if appropriate timing

## Mutual Expectations ### Communication **Hosts Should Provide:**

- WiFi network and password - House rules and expectations in advance - Emergency contact information - Meal arrangements clarity - Any special household considerations

**Guests Should Communicate:**

- Dietary restrictions or allergies - Any accessibility needs - Expected arrival and departure times - Any changes to plans affecting the host

### Conflict Resolution

- Address concerns directly but graciously - Assume best intentions - Seek understanding before judgment - Involve church leadership if needed for mediation - Maintain Christian grace and hospitality throughout

### Privacy & Boundaries

- Hosts should knock before entering guest spaces - Guests should respect host family's private areas - Both parties should honor each other's schedules and routines - Maintain appropriate boundaries with children in the home