Workplace Health and Safety

• Workplace Health and Safety Policy
• WHS Safety Protocols and Procedures
• WHS Health Policies
• WHS Roles and Responsibilities
• WHS Training and Communication
• WHS Inspection and Audit Procedures
• Safe Work Procedures Register
• Guidance Schedule for WHS Tasks and Policy Adherence

Workplace Health and Safety Policy

Purpose and Commitment

At Generocity Church, we believe every person is valuable and deserving of care. This commitment extends to the wellbeing of our workers, volunteers, visitors, and contractors through responsible Workplace Health and Safety (WHS) management practices as described in this Policy and our comprehensive WHS documentation.

The main objectives of this policy are to:

1. Provide a framework for a balanced and consistent approach to health and safety management across all church activities.

2. Ensure compliance with the Work Health and Safety Act NSW and the Work Health and Safety Regulation NSW.

3. Foster a culture of safety awareness and proactive risk management.

4. Protect workers and other persons against harm to their health, safety, and welfare through the elimination or minimisation of risks.

5. Provide for effective workplace representation, consultation, cooperation, and issue resolution in relation to Work Health and Safety.

Scope

This policy applies to all Generocity Church activities, including:

• Regular church services and events

• Youth and children's programs

• Community outreach activities

• Office and administrative work

• Maintenance and cleaning operations

• Any other activities conducted under the auspices of Generocity Church

Commitment Statement

Generocity Church will make every effort to:

1. Provide workers and volunteers with information, training, and instruction in hazard identification and risk management.

2. Provide visitors and contractors with WHS information, training, and instruction relevant to the activities they are participating in or conducting.

3. Provide adequate protective equipment relevant to activities being carried out.

4. Provide safe plant, equipment, and systems of work.

5. Ensure compliance with applicable legislation and make adequate provision of resources to meet these requirements.

6. Maintain an effective incident reporting and investigation system.

7. Build a culture of openness, trust and accountability, consulting with workers and volunteers on ways to reduce workplace hazards and improve control measures.

8. Provide a process for the rehabilitation of injured employees.

Responsibilities

Church Leadership

Reflecting our commitment to lead with authenticity and integrity:

1. Ensure the implementation and maintenance of the WHS Management System.

2. Provide adequate resources for WHS management.

3. Lead by example in promoting a safety-first culture.

4. Regularly review WHS performance and implement improvements.

WHS Officer / Health and Safety Team

1. Write and implement WHS policies, including privacy policy and evacuation procedures.

2. Keep WHS on meeting agendas where relevant.

3. Receive notifications of hazards/incidents and ensure appropriate action is taken.

4. Notify incidents such as serious events and dangerous incidents within prescribed periods to appropriate office holders.

5. Address health and safety concerns within reasonable timeframes.

6. Undertake site safety audits using the ‘Work Health and Safety Action Plan / Audit Tool’ at regular intervals (minimum 2 times per year). zz Work Health and Safety Action Plan / Audit Tool

Workers (Paid and Volunteer)

1. Comply with all relevant WHS legislation and Generocity Church's WHS policies and procedures.

2. Wear appropriate protective equipment as required.

3. Report and, where appropriate, rectify hazards and participate in the analysis of incidents.

4. Take reasonable care for their own health and safety and that of others.

5. Participate in WHS training as required.

Visitors and Contractors

1. Comply with all safety instructions and signage while on Generocity Church premises.

2. Report any hazards or incidents to Generocity Church staff immediately.

3. Follow all reasonable WHS-related instructions given by Generocity Church representatives.

Risk Management Approach

Generocity Church adopts a proactive approach to risk management, using all resources entrusted to us responsibly:

1. Regular risk assessments of all church activities and premises.

2. Implementation of the Hierarchy of Controls to manage identified risks.

3. Continuous improvement of WHS practices based on incident reports, near-misses, and feedback.

See our comprehensive Risk Management Plan in the GC Handbook.

Training and Competence

Generocity Church is committed to ensuring all workers and volunteers have the necessary skills and knowledge to perform their roles safely. This includes:

1. Comprehensive induction training for all new workers and volunteers.

2. Regular refresher training on WHS topics.

3. Specific training for high-risk activities or roles.

4. Maintenance of training records and competency assessments.

Incident Reporting and Investigation

All incidents, near-misses, and identified hazards must be reported promptly. Our incident management process includes:

1. Immediate verbal reporting to supervisors.

2. Written incident reports submitted within 24 hours.

3. Thorough investigation of all significant incidents.

4. Implementation of corrective actions to prevent recurrence.

5. Regular review of incident data to identify trends and areas for improvement.

Emergency Preparedness and Response

Generocity Church maintains a comprehensive Emergency Response Plan, which includes:

1. Clearly defined evacuation procedures and assembly points.

2. Regular emergency drills and exercises.

3. Trained emergency wardens and first aid officers.

4. Maintenance of emergency equipment (e.g., fire extinguishers, first aid kits).

 

Policy Review

This Workplace Health and Safety Policy will be reviewed annually or more frequently if required due to changes in legislation or church operations. All workers and volunteers will be notified of any changes to the policy.

WHS Safety Protocols and Procedures

At Generocity Church, our commitment to valuing and caring for every person extends to maintaining comprehensive workplace health and safety protocols. While recognizing our duty of care, we approach these protocols with both diligence and purpose, ensuring the safety and wellbeing of all who enter our premises. The following sections detail our specific safety procedures and requirements:

General Safety Protocols

As stewards committed to creating safe environments for our community, Generocity Church maintains rigorous general safety protocols. These procedures reflect our dedication to protecting all staff, volunteers, and visitors while enabling us to serve effectively.

Workplace Inspections

1. Regular Inspections:

• Conduct formal workplace inspections at least quarterly.

• Assign responsibility for inspections to designated safety officers or team members.

• Use standardised inspection checklists tailored to different areas of the church (e.g., office spaces, worship areas, kitchens, outdoor areas).

2. Ad-hoc Inspections:

• Encourage all staff and volunteers to report potential hazards immediately.

• Conduct additional inspections following any significant changes to the workplace or after incidents/near-misses.

3. Documentation:

• Maintain detailed records of all inspections, including date, inspector(s), findings, and recommended actions.

• Store inspection records in a centralised, easily accessible location.

Hazard Identification

1. Hazard Categories:

• Physical hazards (e.g., tripping hazards, falling objects)

• Chemical hazards (e.g., cleaning products, paints)

• Biological hazards (e.g., bodily fluids, mould)

• Ergonomic hazards (e.g., poor workstation setup)

• Psychosocial hazards (e.g., stress, bullying)

2. Hazard Identification Methods:

• Visual inspections

• Task analysis

• Review of incident reports and near-miss data

• Consultation with workers and volunteers

• Review of manufacturer's instructions and Safety Data Sheets (SDS)

3. Hazard Reporting:

• Implement a clear and accessible hazard reporting system for all staff and volunteers.

• Provide training on how to identify and report hazards.

• Ensure prompt follow-up on all reported hazards.

Risk Assessment

1. Risk Assessment Process:

• Identify hazards

• Determine who might be harmed and how

• Evaluate the risks and decide on precautions

• Record findings and implement them

• Review assessment and update if necessary

2. Risk Matrix:

• Use a standardised risk matrix to assess likelihood and severity of potential harm.

• Categorise risks as low, medium, high, or extreme based on the risk matrix.

3. Risk Control Hierarchy:

• Implement controls according to the hierarchy of controls:

1. Elimination

2. Substitution

3. Engineering controls

4. Administrative controls

5. Personal Protective Equipment (PPE)

4. Documentation:

• Maintain a risk register documenting all identified risks, their assessments, and control measures.

• Review and update the risk register at least annually or when significant changes occur.

Safe Work Procedures

1. Development:

• Develop safe work procedures for all high-risk activities.

• Involve workers and volunteers in the development process to ensure practicality and effectiveness.

2. Content:

• Include step-by-step instructions for performing tasks safely.

• Specify required PPE and any necessary precautions.

• Reference relevant legislation, standards, or codes of practice.

3. Review and Update:

• Review safe work procedures annually or when changes to processes occur.

• Communicate updates to all relevant staff and volunteers.

Equipment and Maintenance

1. Equipment Register:

• Maintain an up-to-date register of all equipment used in church activities.

• Include details such as purchase date, maintenance schedule, and safety features.

2. Maintenance Schedule:

• Implement a regular maintenance schedule for all equipment.

• Ensure only qualified personnel perform maintenance and repairs.

3. Pre-use Checks:

• Implement a system for pre-use equipment checks.

• Train staff and volunteers on how to perform these checks.

Emergency Preparedness

1. Emergency Response Plan:

• Develop and maintain an emergency response plan covering various scenarios (e.g., fire, medical emergency, natural disaster).

• Clearly communicate the plan to all staff, volunteers, and regular attendees.

2. Emergency Equipment:

• Ensure appropriate emergency equipment (e.g., fire extinguishers, first aid kits) is available and easily accessible.

• Regularly inspect and maintain emergency equipment.

3. Training and Drills:

• Conduct regular emergency drills to familiarise everyone with evacuation procedures.

• Provide training on the use of emergency equipment.

Continuous Improvement

1. Feedback Mechanisms:

• Implement a system for staff and volunteers to provide feedback on safety protocols.

• Regularly review and act on feedback received.

2. Incident Analysis:

• Analyse all incidents and near-misses to identify trends and areas for improvement.

• Use findings to update and enhance safety protocols.

3. Regular Review:

• Conduct an annual review of all general safety protocols.

• Update protocols based on changes in legislation, best practices, or church activities.

By implementing these general safety protocols, Generocity Church demonstrates its commitment to providing a safe environment for all staff, volunteers, and visitors. Regular review and updating of these protocols will ensure ongoing effectiveness in managing workplace health and safety risks.

 

Emergency Procedures

Generocity Church approaches emergency preparedness with both careful planning and clear accountability. Our emergency procedures ensure we can respond effectively to protect our people while maintaining calm and order during challenging situations.

Emergency Response Plan

1. Development:

• Create a comprehensive Emergency Response Plan that addresses various potential emergencies, including but not limited to fire, medical emergencies, natural disasters, and security threats.

• Ensure the plan is tailored to the specific layout and needs of Generocity Church.

2. Review and Update:

• Review and update the Emergency Response Plan annually or after any significant changes to the church premises or activities.

• Conduct a thorough review after any emergency situation to incorporate lessons learned.

3. Communication:

• Ensure all staff, volunteers, and regular attendees are familiar with the Emergency Response Plan.

• Display key emergency information, including evacuation routes and assembly points, prominently throughout the church premises.

Fire Safety

1. Fire Prevention:

• Implement a fire prevention program, including regular inspections of electrical equipment and proper storage of flammable materials.

• Ensure all fire safety equipment is properly maintained and easily accessible.

2. Fire Detection and Alarm Systems:

• Install and maintain smoke detectors and fire alarm systems throughout the church premises.

• Conduct monthly tests of the fire alarm system and keep a log of all tests and maintenance.

3. Fire Extinguishers:

• Provide appropriate fire extinguishers in easily accessible locations throughout the church.

• Conduct annual inspections and maintenance of all fire extinguishers.

• Train staff and key volunteers on the proper use of fire extinguishers.

4. Fire Drills:

• Conduct fire drills at least twice a year, involving all staff, volunteers, and if possible, congregants.

• Document the results of each fire drill and use the information to improve procedures.

5. Annual Fire Safety Statement:

• As required by NSW regulations, Generocity Church must obtain an Annual Fire Safety Statement for each of our church buildings. This statement certifies that:

1. All essential fire safety measures installed in the building have been assessed by a competent fire safety practitioner and found to be functioning correctly.

2. The building is compliant with the relevant fire safety standards and regulations.

• The Annual Fire Safety Statement must be displayed in a prominent location within the building and a copy provided to the local council.

• The Business Manager, in coordination with the Facilities Team, is responsible for:

1. Arranging for the annual inspection and assessment of all fire safety measures.

2. Obtaining the Annual Fire Safety Statement from the competent fire safety practitioner.

3. Ensuring the statement is displayed and a copy is provided to the local council.

4. Maintaining records of the Annual Fire Safety Statements.

6. Other NSW Fire Safety Requirements:

In addition to the Annual Fire Safety Statement, Generocity Church must also comply with the following NSW fire safety regulations:

• Fire Safety Orders: Ensure we promptly address any fire safety orders issued by the local council or fire brigade.

• Fire Safety Inspections: Cooperate with and provide access for any fire safety inspections conducted by the local council or fire brigade.

• Fire Safety Upgrades: Implement any required fire safety upgrades to our buildings in a timely manner.

• Fire Safety Training: Provide regular fire safety training to all staff and key volunteers to ensure they are prepared to respond appropriately in the event of a fire emergency.

By adhering to these fire safety requirements, Generocity Church demonstrates our commitment to the safety and well-being of our congregation, staff, and visitors.

Evacuation Plans

1. Evacuation Routes:

• Clearly mark primary and secondary evacuation routes throughout the church premises.

• Ensure all evacuation routes are kept clear of obstructions at all times.

2. Assembly Points:

• Designate primary and secondary assembly points outside the building.

• Ensure assembly points are at a safe distance from the building and do not interfere with emergency responders.

3. Evacuation Procedures:

• Develop clear, step-by-step evacuation procedures for various scenarios.

• Include procedures for assisting individuals with disabilities or special needs.

4. Communication During Evacuation:

• Establish a system for accounting for all individuals during an evacuation.

• Designate individuals responsible for sweeping the building to ensure complete evacuation.

Emergency Response Teams

1. Team Structure:

• Establish an Emergency Response Team (ERT) with clearly defined roles and responsibilities.

• Ensure the ERT includes members with diverse skills and knowledge of different areas of the church.

2. Roles and Responsibilities:

• Designate specific roles within the ERT, such as:

• Emergency Coordinator

• Fire Warden

• First Aid Officer

• Communications Officer

• Evacuation Leader

3. Training:

• Provide comprehensive training for all ERT members on their specific roles and general emergency response procedures.

• Conduct refresher training at least annually and after any changes to the Emergency Response Plan.

4. Equipment:

• Provide necessary equipment for the ERT, such as high-visibility vests, flashlights, and communication devices.

• Regularly inspect and maintain all emergency response equipment.

Medical Emergencies

1. First Aid:

• Maintain well-stocked first aid kits in easily accessible locations throughout the church.

• Ensure at least one trained first aid officer is present during all church activities.

2. Medical Emergency Procedures:

• Develop clear procedures for responding to various types of medical emergencies.

• Train staff and key volunteers on these procedures, including how to call for emergency medical services.

3. Automated External Defibrillator (AED):

• Consider installing an AED on the church premises.

• If an AED is available, ensure multiple staff members and volunteers are trained in its use.

Natural Disasters

1. Risk Assessment:

• Conduct a risk assessment to identify potential natural disasters that could affect the church (e.g., floods, earthquakes, severe storms).

2. Specific Procedures:

• Develop specific procedures for each identified natural disaster risk.

• Include both preventive measures and response procedures.

3. Emergency Supplies:

• Maintain an emergency supply kit with items such as water, non-perishable food, flashlights, and a battery-powered radio.

• Regularly check and replenish emergency supplies.

Communication Plan

1. Internal Communication:

• Establish a clear chain of communication for emergencies, including backup methods if primary communication systems fail.

• Maintain an up-to-date contact list for all staff and key volunteers.

2. External Communication:

• Designate a spokesperson to communicate with external parties, including emergency services and the media.

• Develop pre-approved messaging templates for various emergency scenarios.

Post-Emergency Procedures

1. Accounting for All Individuals:

• Establish procedures for accounting for all individuals after an emergency evacuation.

• Designate a person responsible for liaising with emergency services regarding missing persons.

2. Building Re-entry:

• Develop procedures for assessing when it is safe to re-enter the building after an evacuation.

• Ensure only authorised personnel make decisions about building re-entry.

3. Incident Reporting and Review:

• Conduct a thorough review after any emergency situation or drill.

• Use findings to improve emergency procedures and prevent future incidents.

By implementing these comprehensive emergency procedures, Generocity Church demonstrates its commitment to the safety and well-being of all individuals on its premises. Regular review, practice, and updating of these procedures will ensure ongoing preparedness for potential emergency situations.

Chemical Safety Management

At Generocity Church, we recognize the importance of proper chemical safety management to protect our staff, volunteers, and visitors. While we primarily use household-type chemicals for cleaning and maintenance, it's crucial to handle these substances safely and in compliance with regulations.

Identification and Registration of Chemicals

1. Chemical Inventory:

• Conduct a comprehensive survey of all substances used in church activities.

• Maintain an up-to-date Chemical Register, including:

• Alphabetical listing of chemical names

• Product names

• Maximum quantities stored

• Manufacturer's name and phone number

• Storage locations

2. Hazardous Substance Classification:

• Identify which substances are classified as:

• Dangerous Goods

• Poisons

• Hazardous Substances

• Note the DG Classification, Hazchem Code, UN Number, and Packaging Group Number for each hazardous substance.

Safety Data Sheets (SDS)

1. Obtaining SDS:

• Obtain current Safety Data Sheets for all chemicals from suppliers or manufacturers' websites.

• Ensure SDS are less than 5 years old.

2. SDS Accessibility:

• Maintain a central file of all SDS.

• Provide copies of SDS at the point of use for each chemical.

• Ensure SDS are readily available to all workers and volunteers.

3. SDS Content:

• Ensure each SDS includes:

• Product Identification

• Composition

• Emergency Information

• First Aid procedures

• Storage and handling instructions

• Physical Data

• Health Hazards

• Fire or Explosion hazards

Chemical Handling Procedures

1. Risk Assessment:

• Conduct a risk assessment for each hazardous substance.

• Use the New Chemical Authorisation Form to document the assessment.

2. Safe Handling Practices:

• Follow the requirements set out in the SDS for each chemical.

• Use appropriate Personal Protective Equipment (PPE) as specified in the SDS.

• Implement and maintain control measures such as ventilation equipment where necessary.

3. Training:

• Provide training to all staff and volunteers who handle chemicals.

• Ensure workers read and understand the SDS before using any substance.

Storage of Chemicals

1. General Storage Guidelines:

• Store chemicals in accordance with SDS instructions.

• Keep chemicals in secure areas, away from food and out of reach of children.

• Maintain clear separation between hazardous and non-hazardous substances.

• Store chemicals in undamaged containers with secure caps or lids.

2. Kitchen Area Storage:

• If possible, avoid storing chemicals in kitchen areas.

• If unavoidable, keep them in a designated, signed area/cupboard, away from food.

3. Hazardous Substance Storage:

• Store hazardous chemicals in a secure, well-ventilated area.

• Do not store hazardous substances on shelves above head height.

• Display correct signage where hazardous substances are stored.

Labelling

1. Original Containers:

• Ensure all chemical containers are correctly labelled with:

• Product identifier

• Name, Australian address, and phone number of the manufacturer or importer

• Emergency number for specific poisons or treatment advice

• Identity and proportion of each chemical ingredient

• Hazard statements and hazard pictograms

• First aid and emergency procedures

• Expiry date (if applicable)

2. Decanted Products:

• When decanting chemicals into smaller containers, ensure they are correctly labelled with:

• Product name

• Risk and safety phrases

• Relevant warning signs/information

• Exception: Immediate use containers do not require labelling.

3. Unlabeled Substances:

• Mark any unlabeled container with "Caution do not use: unknown substance".

• Store separately and contact local Waste Management authorities for disposal advice.

Disposal of Chemicals

1. Disposal Procedures:

• Follow manufacturer's and local government authority guidelines for disposal of residue chemicals.

• Do not wash out containers in areas where waste solution might enter storm water drains or natural watercourses.

2. Waste Management:

• Regularly review chemical inventory to identify products no longer required.

• Consult the relevant SDS for proper disposal methods of each hazardous substance.

Emergency Procedures

1. Spill Management:

• Develop and communicate clear procedures for managing chemical spills.

• Provide spill kits in areas where chemicals are stored or used.

2. First Aid:

• Ensure first aid facilities are readily available and staff are trained in chemical-related first aid procedures.

3. Emergency Information:

• Post emergency contact numbers and procedures in visible locations near chemical storage and use areas.

Review and Continuous Improvement

1. Regular Audits:

• Conduct regular audits of chemical storage and handling practices.

• Include hazardous substance management in workplace inspections.

2. Incident Reporting:

• Maintain an incident reporting system for any chemical-related incidents or near-misses.

• Use incident data to improve chemical safety procedures.

3. Policy Review:

• Review and update the Chemical Safety Management policy annually or when significant changes occur in church activities or regulations.

By implementing these comprehensive chemical safety management procedures, Generocity Church demonstrates its commitment to maintaining a safe environment for all staff, volunteers, and visitors. Regular review and updating of these procedures will ensure ongoing compliance with regulations and best practices in chemical safety.

 

Physical and Ergonomic Hazards

At Generocity Church, we recognize the importance of addressing physical and ergonomic hazards to ensure the health and safety of our staff, volunteers, and visitors. This section outlines guidelines for ergonomic workstation setup, manual handling procedures, and noise management.

Ergonomic Workstation Setup

Proper ergonomic setup is crucial for preventing musculoskeletal disorders and ensuring comfort for those working in office environments. Follow these guidelines for optimal workstation setup:

1. Chair Setup:

• Adjust the backrest to support the natural curve of your lower back.

• Choose a chair with good lumbar support.

• Set the seat height so that your thighs are parallel to the floor and your feet are flat on the ground.

• If necessary, use a footrest to ensure proper foot support.

2. Desk and Keyboard Position:

• Position the keyboard so that your elbows are at or about the level of the home row on the keyboard.

• Maintain a neutral wrist position while typing, avoiding excessive bending.

• Use a wrist rest if needed to maintain a comfortable position.

3. Monitor Setup:

• Place the monitor at a comfortable viewing distance, typically between 350-750mm.

• Position the top of the monitor at or slightly below eye level.

• The monitor should be a maximum of 400mm from the work surface to the centre of the screen.

• Adjust for individuals with graded spectacles as needed.

4. Document Positioning:

• Use a document holder to position documents at a suitable height and angle.

• Place the document holder between the keyboard and monitor to minimise neck movement.

5. Peripherals and Equipment:

• Position frequently used items (e.g., mouse, phone) within easy reach to avoid overreaching.

• Arrange printers, files, and other equipment to encourage movement throughout the day.

6. Laptop Usage:

• Connect the laptop to an external keyboard and monitor when possible.

• Use a laptop stand to elevate the screen to eye level.

• Take regular breaks and vary posture when using laptops in non-office environments.

Manual Handling Procedures

Proper manual handling techniques are essential to prevent injuries related to lifting, carrying, and moving objects. Implement the following procedures:

1. Risk Assessment:

• Assess the size, shape, and weight of the load.

• Determine where the load will be placed and how far it needs to be moved.

• Consider whether gloves or protective equipment will influence handling.

• Decide on the best handling technique.

2. Safe Lifting Techniques:

• Plan the lift before attempting it.

• Position feet shoulder-width apart for a stable base.

• Bend at the knees and hips, not the waist.

• Get a secure grip on the object using the whole hand, not just fingers.

• Keep the load close to your body.

• Lift smoothly by straightening your legs, keeping your back in its natural alignment.

• Avoid twisting while lifting; instead, pivot your feet to turn.

3. Weight Guidelines:

• In seated work, avoid lifting loads exceeding 4.5 kg.

• From a standing position, it's advisable to keep loads below 16 kg.

• For loads between 16-25 kg, use mechanical assistance or team lifting.

• No person should be required to lift, lower, or carry loads above 25 kg without mechanical assistance or team lifting arrangements.

4. Team Lifting:

• Use team lifting for awkward or heavy loads.

• Ensure all team members are of similar height and capability.

• Appoint one person to coordinate the lift.

• Lift and lower the load in unison.

5. Mechanical Aids:

• Use trolleys, carts, or other mechanical aids for moving heavy or awkward loads.

• Ensure mechanical aids are easily accessible and well-maintained.

6. Storage Considerations:

• Store frequently used items between chest and hip level.

• Use vertical space effectively with shelving.

• Keep heavy items at waist height.

• Use containers for small, loose items.

7. Training:

• Provide manual handling training to all staff and volunteers annually.

• Include practical demonstrations and practice sessions in training.

Noise Management

Effective noise management is crucial for protecting the hearing of staff, volunteers, and congregation members, as well as maintaining good relationships with neighbours.

1. Noise Level Monitoring:

• Use a calibrated sound level meter to regularly monitor noise levels during services and events.

• Aim to keep noise levels below 85 decibels (dB) for extended periods.

• For youth events or contemporary services, consider using a decibel meter app for real-time monitoring.

2. Sound System Setup:

• Work with sound engineers to balance audio levels effectively.

• Use high-quality sound equipment to minimise distortion at higher volumes.

• Position speakers strategically to provide even sound distribution without excessive volume.

3. Service Planning:

• Designate specific services as "Family" or "Youth" services to manage expectations regarding noise levels.

• Inform the congregation about the nature of different services (e.g., contemporary vs. traditional) to help manage individual preferences.

4. Hearing Protection:

• Provide earplugs for staff, volunteers, and congregation members who may be sensitive to louder music.

• Consider offering musician's earplugs for worship team members, which reduce volume while maintaining sound clarity.

5. Building Acoustics:

• Assess the church's acoustics and consider implementing sound-absorbing materials if necessary.

• Use acoustic panels or curtains to help control sound reflection and reverberation.

6. Neighbour Considerations:

• Be aware of local noise regulations and ensure compliance.

• Communicate with neighbours about service times and special events that may involve higher noise levels.

• Consider soundproofing measures for areas of the building closest to neighbouring properties.

7. Staff and Volunteer Protection:

• Rotate staff and volunteers who work in potentially noisy areas to limit individual exposure.

• Provide breaks in quieter areas for those exposed to louder environments.

8. Education and Training:

• Educate staff, volunteers, and congregation members about the risks of noise-induced hearing loss.

• Train sound technicians in best practices for managing sound levels without compromising quality.

9. Regular Reviews:

• Conduct annual reviews of noise management practices.

• Seek feedback from staff, volunteers, and congregation members regarding noise levels and comfort.

By implementing these guidelines for ergonomic workstation setup, manual handling procedures, and noise management, Generocity Church demonstrates its commitment to creating a safe and healthy environment for all. Regular review and updating of these practices will ensure ongoing effectiveness in managing physical and ergonomic hazards.

 

Electrical Safety

At Generocity Church, we recognize the critical importance of electrical safety in protecting our staff, volunteers, visitors, and property. This section outlines our procedures and requirements for managing electrical equipment and maintenance.

General Electrical Safety Principles

1. Qualified Personnel:

• Only licensed electricians are permitted to perform electrical work on church premises.

• Volunteers may only be used if they provide evidence of appropriate qualifications, experience, and insurance. Details must be recorded.

2. Compliance:

• All electrical work must comply with relevant state regulations and may require a formal Certificate of Electrical Safety upon completion.

• Ensure compliance with the Work Health and Safety Act and Regulations applicable to our state.

3. Regular Inspections:

• Schedule regular inspections of the church's electrical systems by a qualified electrician, at least every 10 years or more frequently if there have been significant changes in electrical usage.

• Obtain and act on written reports detailing the condition of electrical systems.

Electrical Equipment Management

1. Equipment Register:

• Maintain an up-to-date register of all electrical equipment used in church activities.

• Include details such as purchase date, maintenance schedule, and safety features.

2. Pre-Use Inspections:

• All workers and volunteers must conduct a visual inspection of electrical equipment before use.

• Check for damage to leads (fraying, cuts, heavy scuffing), plugs (damage to cover, bent pins), exposed wires, and signs of overheating.

3. Reporting and Tagging:

• Immediately report any damaged or faulty equipment to a supervisor or program coordinator.

• Use a "DO NOT OPERATE" tag on faulty equipment and isolate it safely.

4. Maintenance and Repairs:

• Implement a regular maintenance schedule for all electrical equipment.

• Only qualified personnel should perform maintenance and repairs.

Testing and Tagging

1. Requirements:

• Implement a testing and tagging program for all portable electrical equipment and residual current devices (RCDs).

• Comply with state-specific requirements for testing and tagging. Check with local WorkCover authority or electrical authority for specific regulations.

2. Frequency:

• Determine testing intervals based on the relevant State Electrical Safety Regulation and AS 3760.

• Typical intervals may vary depending on the type of equipment and environment (e.g., office equipment every 5 years, portable equipment used outdoors every 3 months).

3. Documentation:

• Attach a durable tag to equipment after inspection and testing, clearly showing the test date and next scheduled test date.

• Maintain detailed records of all testing and tagging activities.

Electrical Installations and Wiring

1. Safety Devices:

• Ensure all circuits are protected by appropriate circuit breakers and safety switches (Residual Current Devices).

• Install surge protectors, especially for sensitive equipment like data projectors, computers, and sound equipment.

2. Wiring Maintenance:

• Regularly inspect and maintain electrical wiring to prevent deterioration and fire risks.

• Pay special attention to areas near switchboards, ensuring they are free from combustible materials.

3. Underground Cabling:

• Clearly mark all underground cables in accordance with local laws.

• Maintain accurate plans of underground cabling and utilities on church property.

Temporary Wiring and Extension Cords

1. Usage Guidelines:

• Minimise the use of extension cords. Where necessary, securely tape them to the floor to prevent tripping hazards.

• Avoid overloading power points. Do not use cube adapters, double adapters, or overloaded multi-outlet power boards.

2. Additional Power Points:

• Where adapters are repeatedly used, consider installing additional fixed power points.

Environmental Considerations

1. Water and Electricity:

• Ensure all external electrical fittings are weatherproof.

• In kitchens and other wet areas, keep all appliances well clear of damp or wet areas.

• Take particular care with stand-alone water dispensers connected to power outlets.

2. Pest Control:

• Regularly inspect for signs of rodent activity in roof spaces and near electrical wiring.

• Remove overhanging foliage and growth from building walls and roof areas to prevent pest access.

3. Air Conditioning Maintenance Requirements:

• Regular Maintenance Schedule:

• Conduct visual inspections every three months

• Clean or replace filters every six months (or more frequently if required)

• Ensure professional servicing is completed annually

• Visual Inspection Points:

• Check for any visible damage to units

• Listen for unusual noises during operation

• Monitor for consistent airflow

• Look for signs of water leakage

• Check for dust accumulation around vents and filters

• Health and Safety Considerations:

• Maintain proper ventilation levels

• Monitor air quality

• Ensure temperature control is functioning correctly

• Address any musty odors promptly as they may indicate mold growth

• Documentation:

• Keep records of all inspections and maintenance activities

• Document any issues identified and actions taken

• Maintain service records from professional maintenance visits

• Reporting Requirements:

• Report any concerns or issues identified during inspections to the appropriate supervisor

• Follow up on any health-related complaints associated with air conditioning operation

Training and Communication

1. Staff and Volunteer Training:

• Provide basic electrical safety training to all staff and volunteers, especially those involved in setting up equipment or decorations.

• Ensure all users of electrical equipment are familiar with safe usage practices and pre-use inspection procedures.

2. Signage and Information:

• Display clear signage indicating the location of electrical panels, main switches, and emergency shut-off points.

• Post emergency contact numbers for electrical issues in visible locations.

Emergency Procedures

1. Response Plan:

• Develop and communicate clear procedures for responding to electrical emergencies, such as fires or electrocutions.

• Ensure first aid facilities are readily available and staff are trained in electrical-related first aid procedures.

2. Equipment:

• Maintain appropriate fire extinguishers suitable for electrical fires and ensure they are easily accessible.

• Regularly inspect and maintain emergency lighting systems.

By implementing these comprehensive electrical safety procedures, Generocity Church demonstrates its commitment to maintaining a safe environment for all staff, volunteers, and visitors. Regular review and updating of these procedures will ensure ongoing compliance with regulations and best practices in electrical safety.

Management of Biological Hazards

At Generocity Church, we recognize the importance of managing biological hazards to protect the health and safety of our staff, volunteers, visitors, and congregation members. This section outlines our protocols for managing biological hazards, including allergen management.

Definition and Scope

1. Definition: Biological hazards are organic substances that pose a threat to the health of humans and other living organisms. These include viruses, toxins, spores, fungi, microorganisms, and bioactive substances.

2. Scope: This policy covers all areas where biological hazards may be present, including but not limited to:

• Human bodily matter (blood, tissues, saliva, mucous, urine, and faeces)

• Food preparation areas

• Childcare facilities

• First aid situations

• Cleaning and maintenance activities

General Protocols for Managing Biological Hazards

1. Standard Precautions: Implement standard precautions at all times, assuming that everyone is potentially infectious:

• Regular hand washing or use of antibacterial solution

• Covering cuts or abrasions with waterproof dressings

• Use of personal protective equipment (PPE) when necessary

• Appropriate handling and disposal of sharps and contaminated waste

2. Hand Hygiene:

• Wash hands thoroughly with soap and water after toileting, sneezing, coughing, blowing the nose, touching public surfaces, or contact with others.

• Use antibacterial solutions when soap and water are not available.

3. Personal Protective Equipment (PPE):

• Use gloves when providing first aid and handling potentially contaminated items.

• Wear gloves, face masks, and protective eyewear when cleaning up blood and body substances.

4. Cleaning and Disinfection:

• Clean and disinfect surfaces, equipment, and shared items regularly.

• Use appropriate disinfectants and follow manufacturer's instructions for contact time.

5. Waste Management:

• Dispose of contaminated waste in dedicated waste bins.

• Wear gloves when handling contaminated waste and removing waste bags.

Specific Protocols for High-Risk Areas

1. Food Preparation Areas:

• Implement and maintain food safety guidelines.

• Ensure food handlers are trained in proper hygiene practices.

• Regularly clean and sanitise food preparation surfaces and equipment.

2. Childcare Facilities:

• Implement strict hygiene protocols, including regular hand washing for children and staff.

• Maintain cleanliness of toys, equipment, and surfaces.

• Enforce policies for excluding sick children and staff.

3. First Aid Situations:

• Use appropriate PPE when administering first aid.

• Follow proper protocols for handling blood and body fluids.

• Maintain and regularly check first aid kits.

Incident Management

1. Blood or Body Substance Exposure:

• Stay calm – the risk of infection is extremely low.

• If skin contact occurs, wash thoroughly with soap and water.

• For eye contamination, rinse gently with water or saline solution.

• If blood or body substances enter the mouth, spit it out and rinse several times with water.

• Report the exposure immediately to a supervisor or program coordinator.

• Seek medical advice if necessary.

2. Needle Stick / Sharps Injury:

• Stay calm – the risk of infection is extremely low.

• Allow the wound to bleed freely while washing it.

• Wash the wound thoroughly with soap and water.

• Apply a sterile dressing.

• Ensure the sharp is safely disposed of in a sharps container.

• Report the injury immediately to a supervisor or program coordinator.

• Seek medical advice as soon as possible.

Allergen Management

1. Identification:

• Require attendees to advise of food or other allergies/intolerances (e.g., latex) when registering for programs or events.

2. Food Handling:

• Train staff and volunteers required to handle food in Food Hygiene/Handling practices.

• Maintain rigid food hygiene standards throughout food handling and serving areas.

• Clearly label and segregate food with potential allergens.

3. Allergen Information:

• Maintain a list of common allergens and foods that may contain them.

• Provide this information to food handlers and those planning menus for church events.

4. Emergency Response:

• Develop an Anaphylaxis Action Plan and ensure all relevant staff and volunteers are trained in its implementation.

• Keep appropriate medication (e.g., EpiPens) accessible for known at-risk individuals.

Training and Communication

1. Staff and Volunteer Training:

• Provide regular training on biological hazard management and allergen awareness.

• Ensure all staff and volunteers understand the importance of following these protocols.

2. Congregation Communication:

• Regularly communicate hygiene and safety practices to the congregation.

• Provide clear signage promoting hand hygiene and other safety measures.

Review and Continuous Improvement

1. Regular Review:

• Conduct annual reviews of biological hazard management practices.

• Update protocols based on new information, incidents, or changes in church activities.

2. Incident Analysis:

• Analyse all biological hazard-related incidents to identify areas for improvement.

• Implement changes based on lessons learned from incidents.

By implementing these comprehensive protocols for managing biological hazards, including allergen management, Generocity Church demonstrates its commitment to maintaining a safe and healthy environment for all. Regular review and updating of these procedures will ensure ongoing effectiveness in managing biological risks.

 

Incident Management

At Generocity Church, we are committed to maintaining a safe environment for all staff, volunteers, visitors, and congregation members. Our incident management procedures are designed to ensure that all incidents are reported, investigated, and responded to appropriately and promptly.

Incident Reporting

1. Mandatory Reporting:

• All workers, volunteers, visitors, and contractors are required to report incidents and near misses immediately.

• This includes all personal injuries/illnesses (even minor ones), equipment and asset damage, and security breaches.

2. Reporting Timeline:

• Verbal reporting: Immediate

• Written reporting: Within 24 hours of the incident occurring

• Significant incidents: Verbal report immediately, written report within 48 hours

3. Reporting Process:

• Verbal report to supervisor

• Completion of an Incident Report form

• Submission of the report to the Senior Pastor or delegate

4. Incident Report Form:

• Located in the Generocity Church office or in the [NAME OF FILE] for those with electronic access

• Must be completed in full, with all details included, regardless of perceived significance

5. Witness Statements:

• For significant incidents, formal witness statements should be completed and attached to the Incident Report

Incident Investigation

1. Criteria for Formal Investigation:

• Injuries/illnesses requiring medical treatment and/or hospitalisation

• Actual/potential contamination from biological hazards

• Property damage greater than $100

• Business cost of more than $500

• More than one community complaint about the same issue

• Security breaches

2. Investigation Team:

• Senior Pastor or delegate

• Person(s) involved in the incident

• WHS representative

3. Investigation Timeline:

• Investigations should commence no later than 48 hours after the incident occurring

4. Investigation Methodology:

• Follow a Root Cause Analysis / 5 Why Methodology

5. Investigation Report:

• Must include corrective actions

• Reviewed by the Senior Pastor or delegate

• Findings and corrective actions reported to the Generocity Church Board

Incident Response

1. Immediate Response:

• Provide first aid and/or secure medical assistance for injured persons

• Contact emergency services (000) if required

• Take appropriate action to minimise risk of further injury or damage

• Secure the incident site, if safe to do so

• Carry out evacuation if necessary

2. Communication:

• Senior Pastor or delegate to notify the Generocity Church Board and next of kin (if required)

• For serious injuries or illnesses, notification should be in person by the Senior Pastor or other senior representative

3. Hazard Alert Process:

• Senior Pastor or delegate to raise a Generocity Church Hazard Alert to communicate identified risks to workers, volunteers, and other church campuses

• Hazard Alerts to include: brief incident overview, hazards and potential risks identified, preventative action and responsibilities, completion date, contact person for more information

4. WorkCover and Insurance:

• Senior Pastor or delegate to ensure a WorkCover form is lodged for all workplace injuries/illnesses requiring medical intervention

• Consider notifying the church's insurer for incidents of a serious nature

5. Return to Work and Rehabilitation:

• Engage a Generocity Church approved rehabilitation professional to develop a return to work and rehabilitation plan for injured person(s), where required

Post-Incident Procedures

1. Review and Improvement:

• Conduct a thorough review after any emergency situation or drill

• Use findings to improve emergency procedures and prevent future incidents

2. Documentation and Record Keeping:

• Maintain detailed records of all incidents, investigations, and corrective actions

• Ensure all documentation is stored securely and in compliance with privacy regulations

3. Training and Communication:

• Use incident data to inform and improve safety training programs

• Communicate lessons learned and policy changes to all staff and volunteers

Specific Incident Types

1. Child Protection Concerns:

• Follow the child-centred approach outlined in the Procedure - Responding to Child Protection Concerns

2. Critical Incidents:

• Implement the Critical Incident Response Plan, which includes Preparedness, Response, and Recovery stages

3. Misconduct Allegations:

• Follow the Misconduct Investigation Procedure, ensuring fair, unbiased, and timely responses to allegations

4. Property Loss or Damage:

• Follow the specific steps outlined in the Property Loss Control Plan

5. Security Incidents:

• Implement the security incident response procedures, including immediate response, investigation, communication, and review

6. Cybersecurity Incidents:

• Follow the Cybersecurity Incident Response Plan, including isolation of affected systems, reporting, and post-incident review

By implementing these comprehensive incident management procedures, Generocity Church demonstrates its commitment to maintaining a safe environment and responding effectively to all types of incidents. Regular review and updating of these procedures will ensure ongoing effectiveness in managing and learning from incidents.

 

Permit-to-Work Systems

At Generocity Church, we recognize the importance of implementing a robust Permit-to-Work system to ensure the safety of all workers, volunteers, and visitors when conducting high-risk activities. This system is designed to manage and control potentially dangerous work, ensuring that all necessary precautions are taken before, during, and after the work is completed.

Purpose and Scope

1. Purpose:

• Ensure that work of a non-routine or high-risk nature is carried out in a planned, organised, and safe manner.

• Clearly communicate the hazards and required precautions to all involved parties.

• Provide a clear record of the work being undertaken and the safety measures in place.

2. Scope: A Permit-to-Work shall be raised for work of the following types:

• Hot Work (unless a dedicated hot work area is provided on site and manned by trained maintenance staff)

• Confined Space Entry

• Work on or in the vicinity of high voltage equipment and systems

• Work on or in the vicinity of live low voltage equipment

• Electrical Work

• Excavation and break-in to concealed spaces

• Work at height / work on roofs

• Use of dangerous tools including explosive powered tools

• Isolation or impairment of Safety Protection systems and Fire Detection and Protection Systems

• Asbestos removal

• Any work that may constitute a significant safety and health risk and for which there is no well-established and tested work instruction or procedure

Responsibilities

1. Senior Pastor or Delegate:

• Ensure a Responsible Person is nominated to take charge and oversee non-routine and high-risk work.

2. Responsible Person:

• Ensure qualified, competent persons are engaged to carry out the work.

• Ensure site WHS requirements are communicated and understood.

• Ensure the person doing the work is aware of all necessary safety precautions.

• Ensure electrical equipment is currently tested and tagged.

• Ensure Safety Data Sheets (SDS) for chemicals are available and chemicals are properly stored.

• Carry out periodic checks to ensure controls are being maintained.

• Ensure the equipment/area is handed back in good working order, safe, clean, and tidy.

3. Permit Raiser:

• Accurately describe the work to be completed.

• Identify all potential hazards with the person carrying out the work.

• Determine whether additional certificates or permits are required.

• Determine if a task-specific Job Safety Analysis (JSA) is required.

• Ensure the Permit-to-Work is completed accurately prior to work commencing.

4. Permit User:

• Ensure they are competent in performing the necessary work before signing the permit.

• Ensure they have all the correct tools and protective equipment before starting the work.

• Clearly communicate permit requirements to all personnel working on the task.

• Ensure all required controls are in place and maintained throughout the work.

• Keep the Permit-to-Work and associated documentation on the job at all times while work is proceeding.

Permit-to-Work Procedure

1. Planning:

• Conduct thorough planning to minimise risk, time pressures, and ensure adequate resources are available.

• Consider:

• Clear scope and boundaries of work, including duration and relationship to other planned work.

• Identifying hazards and consequences if work goes wrong.

• Contingency plans for responding to emergencies during the work.

• Type of permits or certificates required.

• Whether a JSA is required.

• Identification of necessary isolations and their impact.

• Communication with people affected by the permitted work.

2. Completion of the Permit-to-Work Form:

• Complete the form prior to any work being carried out.

• Ensure all personnel involved in the work sign off on the permit.

• If there's a change in personnel, the original recipients shall 'sign off' the Work Permit, and new people shall discuss hazards and precautions with the Permit Issuer before signing on.

• If there's a change in Permit Issuer, the new issuer shall discuss the work and precautions with the original issuer, record the job status, and update all copies of the permit and supporting documentation.

3. Additional Work:

• Any additional work must be authorised by the Responsible Person overseeing the work.

• Update the Permit-to-Work and supporting documentation accordingly before carrying out additional work.

Specific High-Risk Activities

1. Hot Work:

• Use a specific Hot Work Permit for activities such as welding, grinding, or any work that generates heat or sparks.

• Ensure fire protection measures are in place, including fire extinguishers and fire blankets.

• Conduct a final fire check at least one hour after work completion.

2. Confined Space Entry:

• Use a specific Confined Space Entry Permit.

• Ensure proper ventilation and atmospheric testing before and during work.

• Have a standby person outside the confined space at all times.

3. Work at Heights:

• Implement control measures for any work at a height of 2.4m or above.

• Use appropriate fall protection equipment, such as harnesses and guardrails.

• Ensure all ladders are in good condition and used correctly.

4. Electrical Work:

• Only licensed electricians should perform electrical work.

• Ensure proper lockout/tagout procedures are followed.

• Use appropriate personal protective equipment (PPE) for electrical work.

Training and Communication

1. Training:

• Provide comprehensive training on the Permit-to-Work system to all relevant staff and volunteers.

• Ensure all workers understand their roles and responsibilities within the system.

2. Communication:

• Clearly communicate the Permit-to-Work requirements to all affected parties.

• Display information about the Permit-to-Work system in relevant work areas.

Record Keeping

Maintain the following records:

• Copies of Work Permits: Retain for 2 years

• Confined Space Certificates and risk assessments: Retain for 5 years

• Job Safety Analysis (JSA): Retain for 2 years

• Copies of additional certificates/authorities to perform work: Retain for 12 months or as required by State Regulations

Review and Continuous Improvement

1. Regular Review:

• Conduct an annual review of the Permit-to-Work system.

• Update procedures based on lessons learned from incidents, near-misses, and feedback from users.

2. Audits:

• Conduct periodic audits of the Permit-to-Work system to ensure compliance and effectiveness.

By implementing this comprehensive Permit-to-Work system, Generocity Church demonstrates its commitment to managing high-risk work activities safely and effectively. Regular review and updating of these procedures will ensure ongoing compliance with regulations and best practices in workplace health and safety.

 

Contractor Management

At Generocity Church, we recognize the importance of ensuring the safety of all individuals on our premises, including contractors. This section outlines our guidelines for contractor safety, including induction processes and safety compliance measures.

Contractor Selection and Approval

1. Preferred Contractors Register:

• Maintain a register of preferred contractors who have been vetted for appropriate licensing, authorization, training, and technical competence.

• Regularly review and update the preferred contractors register.

2. Contractor Qualifications:

• Ensure contractors hold appropriate certification for the work being carried out.

• Verify that contractors hold current insurances and licences.

3. Pre-appointment Process:

• Send all prospective contractors a copy of the Church's safety expectations prior to accepting a quote for work.

Contractor Induction

1. Site Induction:

• Provide contractors with a comprehensive Site Induction prior to commencing work.

• Conduct an update induction at least every two years or when significant changes have occurred that impact the work carried out by the contractor.

2. Induction Content:

• Overview of Generocity Church's WHS requirements and expectations

• Site-specific hazards and safety procedures

• Emergency procedures and evacuation routes

• Incident reporting procedures

• Key contact persons for safety-related matters

3. Induction Documentation:

• Use a Contractor Induction Checklist to ensure all necessary information is covered.

• Maintain records of completed inductions for each contractor.

Safety Compliance

1. Risk Assessments:

• Require contractors to provide risk assessments or job safety analysis for all contracted work.

2. Permit to Work:

• Implement a Permit to Work system for high-risk activities (e.g., hot work, confined space entry, work at heights).

• Ensure all necessary permits are completed and approved before work commences.

3. Personal Protective Equipment (PPE):

• Clearly communicate PPE requirements for specific tasks or areas.

• Verify that contractors provide and use appropriate PPE as required.

4. Compliance with Policies and Procedures:

• Provide contractors with relevant Generocity Church policies and procedures.

• Ensure contractors understand and agree to comply with these policies and procedures.

Supervision and Monitoring

1. Church Contact:

• Appoint a Generocity Church contact to supervise all work carried out by contractors.

• Conduct daily or weekly meetings as appropriate to the work being carried out.

2. Sign-in and Sign-out Procedures:

• Require contractors to sign in on arrival at the site and sign out prior to leaving.

• Implement a system to track contractor presence on site at all times.

3. Ongoing Monitoring:

• Regularly inspect contractor work areas to ensure compliance with safety standards.

• Address any observed safety issues promptly.

Incident Management and Reporting

1. Incident Reporting:

• Clearly communicate the process for reporting incidents, near-misses, and safety concerns.

• Require contractors to report all incidents immediately to their Generocity Church contact.

2. Investigation:

• Conduct thorough investigations of all reported incidents involving contractors.

• Involve contractors in the investigation process as appropriate.

3. Corrective Actions:

• Implement and follow up on corrective actions resulting from incident investigations.

• Share lessons learned with all relevant parties to prevent recurrence.

Communication and Documentation

1. Safety Meetings:

• Include contractors in relevant safety meetings and toolbox talks.

• Encourage open communication about safety concerns and improvement suggestions.

2. Documentation:

• Maintain comprehensive records of all contractor-related safety documentation, including:

• Induction records

• Risk assessments and safe work method statements

• Incident reports and investigation outcomes

• Permits to work

• Safety meeting minutes

Performance Evaluation and Continuous Improvement

1. Contractor Safety Performance Review:

• Regularly evaluate contractor safety performance.

• Consider safety performance when making decisions about future engagements.

2. Feedback and Improvement:

• Seek feedback from contractors on Generocity Church's safety management processes.

• Use this feedback to continually improve contractor management procedures.

Non-Compliance Management

1. Addressing Safety Breaches:

• Establish clear procedures for addressing contractor non-compliance with safety requirements.

• Implement a system of warnings and consequences for repeated safety breaches.

2. Termination of Contract:

• Reserve the right to terminate a contractor's engagement for serious or repeated safety violations.

By implementing these comprehensive contractor management procedures, Generocity Church demonstrates its commitment to maintaining a safe environment for all individuals on its premises, including contractors. Regular review and updating of these procedures will ensure ongoing effectiveness in managing contractor safety and compliance.

 

First Aid and Emergency Response

At Generocity Church, we are committed to providing effective first aid and emergency response to protect the health and safety of all workers, volunteers, and visitors during church activities. This section outlines our procedures for first aid management and emergency response.

First Aid Procedures

1. First Aid Kits:

• Provide well-stocked first aid kits in all Generocity Church facilities.

• Maintain mobile first aid kits for vehicles and external programs/activities.

• Regularly check and restock first aid kits to ensure supplies are up-to-date, adequate and meet state based WHS regulations.

• Consider using an external service provider like St John Ambulance NSW to assist with the supply and restocking of first aid kits.

• Do not include analgesics in first aid kits.

• Ensure a treatment log book is available with the first aid kit.

2. First Aid Personnel:

• Ensure at least one trained first aider is present during all church activities.

• Display the names, photographs and phone numbers of trained first aiders on the front of first aid cabinets.

• Assign a staff member to oversee the maintenance and management of the first aid kits, listing their name, position and contact number on the first aid kit.

• All paid workers to hold current first aid certification, with refresher training every two years.

3. First Aid Treatment:

• Administer first aid in accordance with training received.

• Follow standard precautions for infection control, including:

• Good hygiene practices (hand washing)

• Use of personal protective equipment (PPE)

• Appropriate handling and disposal of sharps and contaminated waste.

• For major injuries or illnesses, call 000 immediately.

• Log any treatments in the treatment log book as per the First Aid Records (next topic).

4. First Aid Records:

• Complete a First Aid Treatment Record for all treatments provided.

• Include details such as:

• Name of the person treated

• Nature of the injury/illness

• Treatment provided

• Name of the first aider.

• Submit completed records to the Senior Pastor, their delegate, or administrative staff for filing.

5. Signage and Communication:

• Ensure clear and compliant signage is used to indicate the location of first aid kits and rooms.

• Prominently display first aid information, including emergency numbers, kit locations, and trained first aider identities.

First Aid Training

1. Training Requirements:

• All paid workers must hold current first aid training, e.g., St John Ambulance.

• Ensure first aiders maintain their qualifications through regular refresher training.

2. Training Content:

• First aid training should cover:

• CPR techniques

• Wound management

• Treatment of burns, fractures, and other common injuries

• Recognition and management of medical emergencies.

3. Refresher Training:

• Conduct refresher training at least every two years.

• Encourage staff and volunteers to attend certified first aid training courses regularly.

Emergency Response Procedures

1. Emergency Response Plan:

• Develop and maintain a comprehensive Emergency Response Plan.

• Include procedures for various emergency scenarios, such as fire, medical emergencies, and natural disasters.

2. Evacuation Procedures:

• Clearly mark primary and secondary evacuation routes throughout church premises.

• Designate assembly points outside the building.

• Conduct regular fire drills to familiarise everyone with evacuation procedures.

3. Emergency Contact Information:

• Maintain an up-to-date emergency contact register, including:

• Emergency services (police, fire, ambulance)

• Key personnel contact details

• Utility providers

• Medical services.

• Display emergency contact information prominently throughout the church.

4. Emergency Response Team:

• Establish an Emergency Response Team with clearly defined roles and responsibilities.

• Provide comprehensive training for all Emergency Response Team members.

Emergency Debrief Protocols

1. Immediate Debrief:

• Conduct an immediate debrief following any emergency situation or drill.

• Use the Emergency Debrief Form to record:

• Type of emergency

• Actions taken

• Effectiveness of response

• Areas for improvement.

2. Post-Incident Review:

• Conduct a thorough review of the incident within 48 hours.

• Analyse the cause of the incident and the effectiveness of the response.

• Identify any necessary changes to procedures or training.

3. Support for Affected Individuals:

• Provide pastoral support to all people impacted by the critical incident.

• Consider engaging professional counselling services for those significantly affected.

4. Reporting and Documentation:

• Complete an Incident Report Form for all emergency situations.

• Maintain detailed records of all incidents, including:

• Description of the incident

• Actions taken

• Outcomes

• Recommendations for future improvements.

• Store incident reports and records securely for a minimum of 45 years.

Continuous Improvement

1. Regular Review:

• Conduct annual reviews of first aid and emergency response procedures.

• Update procedures based on lessons learned from incidents, drills, and feedback from staff and volunteers.

2. Training and Communication:

• Use incident data and review outcomes to inform and improve safety training programs.

• Communicate lessons learned and policy changes to all staff and volunteers.

By implementing these comprehensive first aid and emergency response procedures, Generocity Church demonstrates its commitment to maintaining a safe environment and responding effectively to all types of incidents. Regular review, training, and updating of these procedures will ensure ongoing effectiveness in managing emergencies and providing appropriate first aid care.

 

WHS Health Policies

Communicable Disease Protocols

At Generocity Church, we are committed to maintaining a safe and healthy environment for all our staff, volunteers, and congregation members. This section outlines our standards and procedures for managing communicable diseases.

Definition and Scope

1. Definition:

• Communicable diseases are illnesses caused by pathogens (such as bacteria, viruses, fungi, or parasites) that can be spread from person to person through various means, including direct contact, airborne transmission, or contact with contaminated surfaces.

2. Scope:

• These protocols apply to all church activities, including but not limited to:

• Regular worship services

• Sunday school and youth programs

• Community outreach events

• Office operations

• Any other church-sponsored activities or events

General Prevention Measures

1. Hand Hygiene:

• Promote regular hand washing with soap and water for at least 20 seconds.

• Provide hand sanitizer stations throughout church facilities, especially at entrances and high-traffic areas.

2. Respiratory Etiquette:

• Encourage covering coughs and sneezes with a tissue or the inside of the elbow.

• Provide tissues and no-touch disposal receptacles throughout the church.

3. Cleaning and Disinfection:

• Implement a regular cleaning schedule for all high-touch surfaces, including door handles, light switches, handrails, and shared equipment.

• Use EPA-approved disinfectants effective against common pathogens.

4. Physical Distancing:

• When necessary, implement physical distancing measures in accordance with current health guidelines.

• Consider modifying seating arrangements or limiting capacity in church spaces to maintain appropriate distancing.

5. Ventilation:

• Ensure proper ventilation in all church spaces.

• When possible, increase outdoor air circulation by opening windows or adjusting HVAC systems.

Specific Disease Management Protocols

1. Identification and Reporting:

• Encourage staff, volunteers, and congregation members to self-report any symptoms of communicable diseases.

• Maintain confidentiality of health information while following reporting requirements to local health authorities.

2. Isolation and Exclusion:

• Implement a clear policy for excluding individuals with symptoms of communicable diseases from church activities.

• Provide guidance on when it is safe to return to church activities following an illness.

3. Contact Tracing:

• Develop a system for recording attendance at church events to facilitate contact tracing if necessary.

• Cooperate with local health authorities in the event contact tracing is required.

4. Vaccination:

• Encourage vaccination against preventable communicable diseases in accordance with public health recommendations.

• Consider hosting vaccination clinics in partnership with local health authorities when appropriate.

Outbreak Management

1. Outbreak Definition:

• Define what constitutes an outbreak within the church context (e.g., a certain number of cases within a specific timeframe).

2. Outbreak Response Team:

• Establish an Outbreak Response Team, including key church leadership and health professionals from the congregation if available.

3. Communication Plan:

• Develop a clear communication plan for informing the congregation about outbreaks and necessary precautions.

• Use multiple communication channels, including email, social media, and church announcements.

4. Enhanced Measures:

• Implement enhanced cleaning and disinfection protocols during outbreaks.

• Consider temporary closure of affected areas or suspension of specific activities if necessary to control the spread.

Specific Protocols for High-Risk Activities

1. Food Service:

• Implement strict food safety protocols for any church events involving food service.

• Consider individually wrapped food items or served meals rather than self-serve options.

2. Children's Ministry:

• Implement additional hygiene measures in children's areas, including frequent toy cleaning and disinfection.

• Train children's ministry volunteers on recognizing symptoms and proper hygiene practices.

3. Communion:

• Modify communion practices to minimise the risk of disease transmission (e.g., using individual cups and pre-packaged elements).

Training and Education

1. Staff and Volunteer Training:

• Provide regular training on communicable disease prevention and management protocols.

• Ensure all staff and volunteers understand their roles in implementing these protocols.

2. Congregation Education:

• Regularly educate the congregation on the importance of disease prevention measures.

• Provide resources on recognizing symptoms and when to stay home from church activities.

Compliance and Monitoring

1. Compliance Checks:

• Conduct regular compliance checks to ensure protocols are being followed.

• Address any non-compliance issues promptly and constructively.

2. Protocol Review:

• Regularly review and update communicable disease protocols based on current public health guidance and church experiences.

• Seek feedback from staff, volunteers, and congregation members on the effectiveness of protocols.

Special Considerations for Pandemic Situations

1. Pandemic Response Plan:

• Develop a specific pandemic response plan that can be quickly implemented if necessary.

• Include provisions for transitioning to online services and remote operations if required.

2. Flexibility and Adaptation:

• Remain flexible and ready to adapt protocols quickly in response to changing pandemic conditions or public health guidance.

By implementing these comprehensive communicable disease protocols, Generocity Church demonstrates its commitment to protecting the health and safety of all individuals involved in church activities. Regular review and updating of these protocols will ensure ongoing effectiveness in managing the risks associated with communicable diseases.

 

Hygiene Standards

At Generocity Church, we are committed to maintaining high hygiene standards to protect the health and safety of our staff, volunteers, and visitors. This section outlines our guidelines for maintaining hygiene in the workplace.

General Hygiene Practices

1. Hand Hygiene:

• Promote regular hand washing with soap and water for at least 20 seconds.

• Provide hand sanitizer stations throughout church facilities, especially at entrances and high-traffic areas.

• Encourage hand washing or use of an antibacterial solution after toileting, sneezing, coughing, blowing the nose, touching public surfaces, or contact with others.

2. Respiratory Etiquette:

• Encourage covering coughs and sneezes with a tissue or the inside of the elbow.

• Provide tissues and no-touch disposal receptacles throughout the church.

• Teach children and provide signage to demonstrate coughing/sneezing hygiene.

3. Personal Protective Equipment (PPE):

• Use gloves when providing first aid and handling potentially contaminated items.

• Wear gloves, face masks, and protective eyewear when cleaning up blood and body substances.

Cleaning and Disinfection

1. High-Touch Surfaces:

• Implement a regular cleaning schedule for all high-touch surfaces, including door handles, light switches, handrails, and shared equipment.

• Use EPA-approved disinfectants effective against common pathogens.

2. Frequency:

• Clean and disinfect shared high-touch surfaces between and at the end of every service.

• For children's ministry areas, ensure all toys and craft equipment are washed and disinfected between and at the end of every service.

3. Specific Areas:

• Kitchens/Café/Lunch Rooms: Inspect and clean quarterly.

• Childcare areas and play equipment: Inspect and clean quarterly.

• Outdoor playgrounds: Inspect and clean quarterly.

• Cleaners/maintenance storage: Inspect and clean quarterly.

• Offices, reception, foyer: Inspect and clean every 6 months.

• Auditorium, meeting rooms, baptismal: Inspect and clean every 6 months.

Food Safety and Hygiene

1. Food Handling:

• Train staff and volunteers required to handle food in Food Hygiene/Handling practices.

• Maintain rigid food hygiene standards throughout food handling and serving areas.

• Serve any tea/coffee or food, rather than allowing self-serve with multiple contacts with serving utensils.

2. Kitchen Hygiene:

• Regularly clean and sanitise food preparation surfaces and equipment.

• Implement strict food safety protocols for any church events involving food service.

• Consider individually wrapped food items or served meals rather than self-serve options.

Waste Management

1. General Waste:

• Provide waste disposal for hand waste and feminine hygiene products in toilets.

• Ensure adequate supplies and regular emptying of waste receptacles.

2. Contaminated Waste:

• Place contaminated waste in dedicated waste bins.

• Wear gloves when handling contaminated waste and when removing waste bags from bins.

3. Sharps Disposal:

• Provide a sharps container for people to place their own sharps.

• Follow proper procedures for safe disposal of sharps found on church property.

Ventilation

1. Air Quality:

• Ensure proper ventilation in all church spaces.

• When possible, increase outdoor air circulation by opening windows or adjusting HVAC systems.

2. Maintenance:

• For churches with evaporative air conditioning systems, ensure proper maintenance to prevent bacterial growth (e.g., Legionella).

• Implement a maintenance contract with a qualified service company for regular inspections and record-keeping of air conditioning systems.

Personal Hygiene

1. Staff and Volunteer Hygiene:

• Encourage staff and volunteers to maintain good personal hygiene practices.

• Provide facilities for staff and volunteers to wash hands and change clothes if necessary.

2. Illness Policy:

• Clearly communicate with all staff, volunteers, and congregation members the expectation of non-attendance if they have been in contact with someone ill or are ill themselves.

• Ensure all families have a copy of your illness policy for children's ministry.

Training and Education

1. Hygiene Training:

• Provide regular training on hygiene practices for all staff and volunteers.

• Include hygiene practices in induction processes for new staff and volunteers.

2. Signage and Communication:

• Display hygiene reminders and instructions throughout the church facilities.

• Regularly communicate hygiene standards and expectations to the congregation through various channels (e.g., announcements, newsletters, social media).

Monitoring and Review

1. Regular Inspections:

• Conduct regular inspections of church facilities to ensure hygiene standards are being maintained.

• Use checklists to ensure all areas are covered during inspections.

2. Continuous Improvement:

• Regularly review and update hygiene procedures based on new information, incidents, or changes in church activities.

• Seek feedback from staff, volunteers, and congregation members on the effectiveness of hygiene practices.

By implementing these comprehensive hygiene standards, Generocity Church demonstrates its commitment to maintaining a safe and healthy environment for all. Regular review and updating of these procedures will ensure ongoing effectiveness in managing hygiene risks and promoting the well-being of our church community.

WHS Roles and Responsibilities

At Generocity Church, our commitment to lead with authenticity, integrity, and humility shapes how we approach workplace health and safety. We recognise that honoring all people means creating and maintaining environments where every person is protected and valued. This commitment is reflected in clearly defined roles and responsibilities that ensure we remain connected and accountable to one another in maintaining safety standards.

All safety roles and responsibilities outlined in this document reflect our understanding that if any task is below us, then leadership is beyond us. We approach these duties not merely as compliance requirements, but as an expression of our commitment to care for every person entrusted to our community.

Safety Officer Roles

At Generocity Church, we are committed to maintaining a safe environment for all staff, volunteers, visitors, and congregation members. Through connected and accountable leadership, we ensure that our safety practices honor all people while maintaining rigorous standards. To achieve this, we have designated specific safety roles with clear responsibilities. This section outlines the key safety roles and their respective duties.

Health and Safety Officer

The Health and Safety Officer for Generocity Church is our Business Manager James Giddings. He is responsible for overseeing the overall safety and well-being of individuals within Generocity Church. Their responsibilities include:

1. Writing and implementing Work Health and Safety (WHS) policies:

• Including privacy policy and evacuation procedures.

2. Keeping WHS on the agenda:

• At meetings of the Management Group and Governance Board.

3. Receiving notifications:

• Of hazards/incidents such as serious events and dangerous incidents from workers and visitors.

4. Notifying incidents:

• Such as serious events and dangerous incidents within a prescribed period to the appropriate office holder(s) (e.g., Governance Board).

5. Addressing health and safety concerns:

• Within a reasonable time frame.

6. Undertaking a site safety environment audit:

• Of the church at least twice a year using the ‘Work Health and Safety Action Plan / Audit Tool’ zz Work Health and Safety Action Plan / Audit Tool

7. Maintaining a register:

• Of all electrical equipment used in church activities.

8. Ensuring compliance:

• With relevant state regulations and ACC Safer Churches guidelines.

Safer Churches Officer

The responsibilities of the Safer Churches Officer, including implementing and overseeing the Safer Churches Framework, can be found in the dedicated Safer Churches section of this handbook. For a full breakdown of their roles and responsibilities, please refer to the Safer Churches topic.

Ministry Coordinators / Program Leaders

Ministry Coordinators and Program Leaders play a crucial role in maintaining safety within their specific areas of responsibility. Their duties include:

1. Implementing the Safer Churches Framework:

• In their ministry programs/events.

2. Monitoring workers:

• They oversee to ensure they are acting safely and according to policy and procedure.

3. Providing reasonable instruction:

• To workers regarding the provision of safe emotional, spiritual, and physical environments.

4. Identifying and reporting all risks and hazards:

• To the Health & Safety Officer/Team for treatment.

Management Group Members

Management Group Members are responsible for the overall implementation of safety frameworks. Their responsibilities include:

1. Maintaining a positive and safe culture:

• Within the church.

2. Liaising with the Health & Safety Team:

• To ensure compliance with safety policies.

3. Reporting regularly to the Governance Board:

• In relation to safety matters.

Governance Board

The Governance Board holds the primary duty of care and is responsible for:

1. Ensuring the health and safety of all persons:

• Involved in the organisation as far as practicable.

2. Assigning responsibilities:

• For the management of safety frameworks.

3. Monitoring and reviewing safety frameworks:

• Ensuring effectiveness and compliance.

4. Ensuring disclosures of harm:

• Are reported to all relevant regulatory bodies.

All Workers (Paid and Volunteer)

All workers at Generocity Church have a responsibility to contribute to a safe environment. Their duties include:

1. Upholding all church policies and procedures:

• Ensuring compliance and safety.

2. Identifying and reporting all risks and hazards:

• To the relevant office holder for treatment.

By clearly defining these roles and responsibilities, Generocity Church ensures that all aspects of safety are addressed and that there is accountability at all levels of the organisation. Regular training and communication will be provided to ensure all individuals understand and can effectively fulfil their safety responsibilities.

WHS Training and Communication

Training and Development

At Generocity Church, we recognize that effective Workplace Health and Safety (WHS) training is crucial for maintaining a safe environment for all staff, volunteers, visitors, and congregation members. This section outlines our requirements for WHS training, including induction, ongoing training, and evaluation.

Induction Training

1. New Staff and Volunteers:

• All new staff and volunteers must complete a comprehensive WHS induction program before commencing their roles.

• The induction program will cover, at a minimum:

• Generocity Church's WHS policies and procedures

• Emergency response procedures and evacuation routes

• Incident reporting procedures

• Hazard identification and risk assessment

• Safe work practices specific to their role

• Use of any relevant personal protective equipment (PPE)

2. Contractors:

• All contractors must undergo a site-specific induction before commencing work at Generocity Church.

• This induction will cover relevant WHS policies, emergency procedures, and any specific hazards associated with the work area.

3. Induction Documentation:

• Completion of induction training must be documented and records kept for a minimum of [placeholder] years.

• Induction checklists will be used to ensure all necessary topics are covered.

Ongoing Training

1. Regular WHS Training:

• All staff and volunteers must participate in regular WHS training sessions, at least annually.

• These sessions will cover updates to WHS policies and procedures, refresher training on key safety topics, and address any emerging WHS issues.

2. Role-Specific Training:

• Staff and volunteers will receive additional training specific to their roles and responsibilities.

• This may include:

• First aid training for designated first aiders

• Fire warden training for emergency response team members

• Manual handling training for those involved in physical tasks

• Food safety training for those involved in food preparation or service

3. Safer Churches Training:

• ACC Credential and Certificate holders shall complete ACC Safer Churches training every three years at a minimum.

• All people who have a Direct Role with children shall receive adequate training in the concepts of Child Protection at a minimum of every 3 years.

• See the Safer Churches topic in this handbook for further information.

4. Training Calendar:

• A training calendar will be maintained by the [placeholder: responsible person/team], outlining scheduled WHS training sessions for the year.

• This calendar will be communicated to all staff and volunteers and updated as needed.

Training Delivery Methods

1. Face-to-Face Training:

• Where possible, training will be delivered in person to allow for interactive discussions and practical demonstrations.

2. Online Training:

• Some training modules may be delivered online to provide flexibility and accessibility.

• Online training will be supplemented with face-to-face sessions where necessary.

3. External Training:

• Where specialised knowledge is required, external training providers may be engaged to deliver specific WHS training courses.

Training Evaluation

1. Participant Feedback:

• All training sessions will conclude with a feedback survey to assess the effectiveness and relevance of the training.

2. Knowledge Assessment:

• Where appropriate, knowledge assessments will be conducted following training sessions to ensure key concepts have been understood.

3. Practical Assessments:

• For skills-based training (e.g., first aid, manual handling), practical assessments will be conducted to verify competence.

Record Keeping

1. Training Records:

• Detailed records of all WHS training will be maintained, including:

• Date and content of training

• Names of participants

• Name and qualifications of the trainer

• Results of any assessments

2. Record Retention:

• Training records will be kept for a minimum of [placeholder] years or as required by relevant legislation.

Training Review and Continuous Improvement

1. Annual Review:

• The WHS training program will be reviewed annually by the [placeholder: responsible person/team] to ensure it remains current and effective.

2. Continuous Improvement:

• Feedback from training evaluations, incident reports, and WHS audits will be used to continually improve the training program.

Responsibilities

1. Management:

• Ensure adequate resources are allocated for WHS training.

• Support and encourage participation in WHS training activities.

2. Supervisors:

• Identify training needs within their teams.

• Ensure staff and volunteers attend required training sessions.

3. Employees and Volunteers:

• Participate in all required WHS training.

• Apply the knowledge and skills gained from training in their daily activities.

By implementing this comprehensive WHS training and development program, Generocity Church demonstrates its commitment to maintaining a safe and healthy environment for all. Regular review and updating of these procedures will ensure ongoing effectiveness in managing workplace health and safety risks.

Communication Strategies

Effective communication is crucial for maintaining a safe environment at Generocity Church. This section outlines our strategies for communicating safety information and updates to all stakeholders, including staff, volunteers, congregation members, and visitors.

Multi-Channel Communication Approach

1. Digital Channels:

• Church Website: Maintain a dedicated safety section on the church website with up-to-date information.

• Email: Send regular safety updates and newsletters to all registered members.

• Social Media: Utilise platforms like Facebook, Instagram, and Twitter to share safety information and updates.

• Mobile App: If applicable, use the church's mobile app to send push notifications for urgent safety updates.

2. Physical Channels:

• Notice Boards: Display safety information and updates on church notice boards.

• Printed Materials: Distribute safety brochures, flyers, and posters throughout church facilities.

• Bulletin Inserts: Include safety reminders and updates in weekly service bulletins.

3. Verbal Communication:

• Announcements: Make safety announcements during church services and events.

• Team Meetings: Discuss safety topics in staff and volunteer team meetings.

• One-on-One Conversations: Encourage leaders to discuss safety matters with their team members.

Targeted Communication Strategies

1. Staff and Volunteers:

• Regular Safety Briefings: Conduct monthly safety briefings for all staff and volunteers.

• Training Sessions: Incorporate safety communication into all training sessions.

• Internal Newsletter: Create a dedicated safety section in the internal staff/volunteer newsletter.

2. Congregation Members:

• Welcome Packets: Include safety information in welcome packets for new members.

• Annual Safety Update: Provide an annual safety update to all congregation members.

• Small Groups: Encourage small group leaders to discuss safety topics in their meetings.

3. Parents and Guardians:

• Parent Meetings: Hold regular meetings to discuss child safety procedures.

• Information Sheets: Provide detailed safety information sheets for all children's programs.

• Direct Communication: Establish a system for direct communication with parents regarding safety matters.

4. Visitors:

• Welcome Desk: Ensure the welcome desk has up-to-date safety information for visitors.

• Signage: Display clear safety signage throughout the church premises.

• Visitor Guides: Include safety information in visitor guides or welcome brochures.

Emergency Communication Plan

1. Emergency Notification System:

• Implement a rapid notification system (e.g., text message alerts) for emergency situations.

• Conduct regular tests of the emergency notification system.

2. Emergency Contact List:

• Maintain an up-to-date emergency contact list for all staff, volunteers, and key congregation members.

• Ensure the list is easily accessible to authorised personnel.

3. Crisis Communication Team:

• Establish a crisis communication team responsible for managing communication during emergencies.

• Develop pre-approved message templates for various emergency scenarios.

Feedback and Reporting Mechanisms

1. Safety Suggestion Box:

• Place physical and digital safety suggestion boxes for anonymous feedback.

• Regularly review and act on suggestions received.

2. Incident Reporting System:

• Implement a clear and accessible system for reporting safety incidents or concerns.

• Provide multiple channels for reporting (e.g., online form, phone hotline, in-person reporting).

3. Follow-up Communication:

• Establish a protocol for communicating the outcomes of incident investigations and actions taken.

• Ensure timely responses to all safety-related queries and concerns.

Training and Education on Safety Communication

1. Communication Skills Training:

• Provide training to key personnel on effective safety communication techniques.

• Include topics such as clear messaging, active listening, and handling difficult conversations.

2. Safety Ambassador Program:

• Implement a Safety Ambassador program, where designated individuals help disseminate safety information within their teams or groups.

Regular Review and Update of Communication Strategies

1. Annual Communication Audit:

• Conduct an annual audit of safety communication strategies to assess effectiveness.

• Use feedback from various stakeholders to improve communication methods.

2. Adaptation to New Technologies:

• Stay informed about new communication technologies and platforms.

• Adapt communication strategies to incorporate effective new methods as appropriate.

Culturally Sensitive Communication

1. Multilingual Communication:

• Provide safety information in multiple languages as appropriate for the church community.

• Ensure interpreters are available for important safety meetings or training sessions.

2. Cultural Considerations:

• Take into account cultural differences when developing safety communication strategies.

• Consult with cultural leaders within the church community to ensure messages are appropriate and effective.

By implementing these comprehensive communication strategies, Generocity Church demonstrates its commitment to maintaining open and effective channels for sharing safety information and updates. Regular review and updating of these strategies will ensure ongoing effectiveness in communicating crucial safety matters to all stakeholders.

 

WHS Inspection and Audit Procedures

Workplace Inspections

At Generocity Church, we are committed to maintaining a safe environment for all staff, volunteers, visitors, and congregation members. Regular workplace inspections are a crucial part of our Work Health and Safety (WHS) management system. This section outlines our procedures for conducting workplace inspections and using checklists to ensure safety compliance.

Purpose and Scope

1. Purpose:

• Identify and assess potential hazards in the workplace

• Ensure compliance with WHS legislation and church policies

• Prevent incidents by addressing risks proactively

• Maintain a safe and healthy environment for all church activities

2. Scope:

• These inspection procedures apply to all areas of Generocity Church, including:

• Main auditorium and meeting rooms

• Offices and administrative areas

• Children's ministry areas

• Kitchens and food preparation areas

• Outdoor spaces and playgrounds

• Storage areas and maintenance sheds

• Vehicles used for church activities

Inspection Frequency

1. Regular Inspections:

• Kitchens/Café/Lunch Rooms: Inspect quarterly

• Childcare areas and play equipment: Inspect quarterly

• Outdoor playgrounds: Inspect quarterly

• Cleaners/maintenance storage: Inspect quarterly

• Offices, reception, foyer: Inspect every 6 months

• Auditorium, meeting rooms, baptismal: Inspect every 6 months

• Driveways, car parks, grounds, fencing: Inspect annually

2. Additional Inspections:

• Conduct additional inspections after significant changes to the workplace or following incidents

• Perform spot checks between scheduled inspections to maintain ongoing safety awareness

Inspection Team

1. Team Composition:

• The Senior Pastor or delegate shall ensure regular inspections are carried out

• Ideally, inspections should be conducted by a person who does not manage the area being inspected

• Include representatives from different areas of the church when possible (e.g., staff, volunteers, WHS representative)

2. Training:

• Provide training to inspection team members on hazard identification and risk assessment techniques

• Ensure team members are familiar with relevant WHS legislation and church policies

Inspection Checklists

1. Checklist Development:

• Develop comprehensive checklists for each area of the church

• Include items specific to the area being inspected (e.g., kitchen equipment, playground safety, electrical safety)

• Regularly review and update checklists to reflect changes in the workplace or new safety requirements

2. Key Checklist Items:

• Floors, aisles, stairs, and landings (clear of hazards, in good repair)

• Storage areas (stable stacks, no rubbish, proper storage of flammable items)

• Electrical safety (condition of plugs, sockets, switches, and leads)

• First aid kits (identified, appropriately stocked, names of qualified first aiders displayed)

• Fire safety equipment (extinguishers, fire blankets, clearly marked emergency exits)

• Personal Protective Equipment (PPE) availability and condition

• Hazardous substances storage and handling

• Manual handling practices and equipment

• Work at height equipment (ladders, harnesses)

3. Inspection Technique:

• Remember ABBI when conducting inspections:

• Look Above

• Look Below

• Look Behind

• Look Inside equipment and areas being inspected

Conducting the Inspection

1. Pre-Inspection:

• Review previous inspection reports and follow-up actions

• Gather necessary equipment (e.g., checklist, camera, PPE)

• Notify relevant staff or volunteers about the upcoming inspection

2. During Inspection:

• Use the prepared checklist as a guide, but remain alert for hazards not on the list

• Take photographs of hazards or areas of concern

• Engage with staff and volunteers in the area to gather their input on safety concerns

3. Post-Inspection:

• Complete the inspection checklist, noting all findings

• Classify hazards and substandard conditions identified

• Suggest corrective actions for each identified hazard

Reporting and Follow-up

1. Inspection Report:

• Prepare a detailed report of the inspection findings

• Include photographs and descriptions of hazards identified

• Prioritise hazards based on risk level

2. Corrective Actions:

• Develop an action plan for addressing identified hazards

• Assign responsibilities and deadlines for completing corrective actions

• Ensure the Senior Pastor or delegate implements corrective actions within agreed timeframes

3. Communication:

• Share inspection results with relevant staff, volunteers, and church leadership

• Provide updates on the progress of corrective actions

Record Keeping

1. Documentation:

• Maintain records of all inspections, including checklists, reports, and photographs

• Keep records of corrective actions taken and their effectiveness

• Store records securely and in compliance with privacy regulations

2. Review:

• Regularly review inspection records to identify trends or recurring issues

• Use this information to inform WHS training and policy updates

Continuous Improvement

1. Feedback:

• Seek feedback from inspection team members on the effectiveness of the inspection process

• Encourage staff and volunteers to provide ongoing feedback on safety concerns

2. Process Review:

• Annually review the workplace inspection process and checklists

• Update procedures based on lessons learned, changes in church activities, or new WHS requirements

By implementing these comprehensive workplace inspection procedures, Generocity Church demonstrates its commitment to maintaining a safe environment for all. Regular inspections, coupled with prompt corrective actions, will help ensure ongoing compliance with WHS requirements and contribute to a culture of safety within the church.

 

Continuous Improvement

At Generocity Church, we are committed to continuously improving our Workplace Health and Safety (WHS) management system. This section outlines our approach to regularly reviewing and updating our WHS policies and procedures to ensure they remain effective, relevant, and compliant with current legislation and best practices.

Purpose and Scope

1. Purpose:

• Ensure our WHS policies and procedures remain up-to-date and effective

• Identify areas for improvement in our WHS management system

• Respond to changes in legislation, church activities, or emerging risks

• Foster a culture of ongoing safety improvement

2. Scope:

• This continuous improvement process applies to all aspects of our WHS management system, including:

• WHS policies and procedures

• Risk assessment processes

• Training programs

• Incident reporting and investigation procedures

• Emergency response plans

Review Schedule

1. Regular Reviews:

• Conduct annual reviews of all WHS policies and procedures

• Perform more frequent reviews (e.g., quarterly) for high-risk areas or processes

2. Triggered Reviews:

• Conduct additional reviews when:

• Significant changes occur in church activities or facilities

• New hazards are identified

• Incidents or near-misses occur

• Changes in relevant legislation or standards are introduced

Review Process

1. Review Team:

• Establish a review team led by the Senior Pastor or delegate (e.g., Administration Manager)

• Include representatives from different areas of the church (e.g., staff, volunteers, WHS representative)

2. Review Methodology:

• Examine incident reports and investigation outcomes

• Analyse hazard reports and risk assessments

• Review feedback from staff, volunteers, and congregation members

• Assess compliance with current legislation and standards

• Evaluate the effectiveness of current policies and procedures

3. Stakeholder Consultation:

• Consult with workers, volunteers, and other relevant stakeholders during the review process

• Seek input on the practicality and effectiveness of current policies and procedures

Documentation and Record Keeping

1. Review Documentation:

• Document all review activities, findings, and recommendations

• Maintain records of reviews for a minimum of 45 years

2. Version Control:

• Implement a version control system for all WHS documents

• Clearly indicate the version number and review date on all documents

Implementation of Improvements

1. Action Planning:

• Develop action plans to address identified areas for improvement

• Assign responsibilities and deadlines for implementing changes

2. Approval Process:

• Submit proposed changes to the church governing body for approval

• Ensure all changes are approved before implementation

3. Communication of Changes:

• Communicate all updates to WHS policies and procedures to relevant staff, volunteers, and contractors

• Provide training or briefings on significant changes as necessary

Monitoring and Evaluation

1. Performance Indicators:

• Establish key performance indicators (KPIs) to measure the effectiveness of WHS improvements

• Regularly monitor and report on these KPIs

2. Feedback Mechanisms:

• Implement systems to gather ongoing feedback on the effectiveness of WHS policies and procedures

• Encourage staff and volunteers to report any issues or suggestions for improvement

Continuous Learning

1. Incident Analysis:

• Analyse incidents, near-misses, and hazard reports to identify trends and systemic issues

• Use these insights to inform policy and procedure updates

2. External Benchmarking:

• Regularly benchmark our WHS performance against similar organisations

• Attend industry conferences and workshops to stay informed about best practices

Training and Awareness

1. WHS Updates:

• Provide regular updates to all staff and volunteers on changes to WHS policies and procedures

• Include WHS updates in team meetings and church-wide communications

2. Refresher Training:

• Conduct refresher training on key WHS topics at least every two years

• Update training materials to reflect any changes in policies or procedures

Annual WHS Audit

1. Comprehensive Audit:

• Conduct a comprehensive annual audit of the entire WHS management system

• Use the audit findings to inform the continuous improvement process

2. External Review:

• Consider engaging external WHS experts periodically to provide an independent review of our system

Reporting

1. Management Reporting:

• Provide regular reports to the church leadership on the status of WHS continuous improvement initiatives

• Include WHS performance and improvement activities in annual reports

2. Congregation Communication:

• Share key WHS improvements and achievements with the congregation to foster a culture of safety

By implementing this comprehensive continuous improvement process, Generocity Church demonstrates its ongoing commitment to maintaining the highest standards of workplace health and safety. Regular review and updating of our WHS policies and procedures ensure that we remain proactive in addressing safety concerns and fostering a safe environment for all.

Safe Work Procedures Register

Guidance Schedule for WHS Tasks and Policy Adherence

Generocity Church Campus/Location Compliance Checklist

(WHS, Risk Management, Safer Churches)

Quarterly

• Workplace Inspections (using zz Housekeeping Checklist - fillable PDF.pdf zz Housekeeping Checklist)

• Air Conditioning Visual Inspections: Conduct visual checks of AC units.

Bi-Annually (Every 6 Months)

• Workplace Inspections (using zz Housekeeping Checklist - fillable PDF.pdf zz Housekeeping Checklist)

• Air Conditioning Filter Cleaning: Clean or replace AC filters.

• Fire Drills / Emergency Drills: Conduct and document emergency drills

• Site Safety Audits: Conduct WHS site safety audits using the zz Work Health and Safety Action Plan / Audit Tool. (Minimum 2 times per year)

Annually

• Annual Hazard Review: Complete the zz Annual Hazard Review Form - fillable PDF.pdf zz Annual Hazard Review Form covering Fire Protection, Emergency Procedures, and Security.

• Workplace Inspections (using zz Housekeeping Checklist - fillable PDF.pdf zz Housekeeping Checklist)

• Asset Register Review: Review and update the campus asset register (https://assets.generocitychurch.com.au). (Jan/Feb for insurance)

• Annual Fire Safety Statement (AFSS): Arrange assessment and obtain/display AFSS (NSW requirement). 

• Check smoke detector batteries (zz Annual Hazard Review Form - fillable PDF.pdf zz Annual Hazard Review Form). 

• Check kitchen exhaust cleaning (zz Annual Hazard Review Form - fillable PDF.pdf zz Annual Hazard Review Form).

• Policy & Procedure Reviews: Participate in or review outcomes of annual reviews for WHS, Risk Management, Emergency Response, Chemical Safety, Biological Hazards etc.

• Electrical Testing & Tagging: Ensure program is followed based on equipment type/location and state regulations/AS3760 (e.g., Electrical Equipment that is constantly moved typically every 1 year, Office equipment typically 5 years).

Every 3 Years

• Safer Churches Training: Ensure all staff/volunteers in direct roles with children, and all ACC Credential/Certificate holders, complete/renew ACC Safer Churches training.

• First Aid Certification Renewal: Ensure relevant staff/volunteers renew full First Aid certification (zz First Aid Guidance).

Ongoing / As Needed

• Policy Adherence: Ensure all activities align with Generocity Church's core policies including the zz Risk Management Policy Statement, WHS Policy, Safer Churches (Child Protection) Policy, Financial Policy, and operational policies. (Ongoing)

• Observe Safety Rules: Ensure all staff, volunteers, and contractors observe the zz Health And Safety Rules (No Smoking, No Alcohol/Drugs, Follow WHS Regs, Emergency Procedures, Work at Heights approval, Qualified Personnel, Personal Responsibility, Hazard Reporting, Clean Workspaces, Safe Manual Handling, Tool Use, First Aid, Visitor Safety, Infection Control, Electrical Safety). (Ongoing)

• Hazard Identification & Reporting: Encourage and facilitate the reporting of all hazards, unsafe conditions, near misses, or incidents immediately to the WHS Coordinator/Supervisor. (Ongoing)

• Incident Reporting: Complete and submit an zz Incident or Hazard Report Form (or use online system: https://incident.generocitychurch.com.au/) for all incidents, accidents, and near-misses, generally within 24 hours (verbally immediately). (As needed)

• Risk Assessment (General): Conduct risk assessments for new activities or when significant changes occur, using the standard risk matrix and hierarchy of controls (zz Hierarchy of Controls). (As needed)

• Event Risk Assessment: Complete the zz Event Risk Assessment and Action Plan for all events, identifying hazards, assessing risks, implementing controls, and assigning responsibility/timing. Escalate High/Very High risks as per procedure. (Per Event)

• High-Risk Activity Management: Complete a zz Detailed Action Plan for High Risks and obtain senior leadership approval before proceeding with identified high-risk activities (including relevant event risks). (As needed)

• Safe Work Procedures (SWPs): Develop, implement, and follow SWPs for high-risk or non-routine tasks. Use zz Safe Work Procedure Template for creation. (Develop as needed, follow ongoing)

• Permit-to-Work: Ensure the Permit-to-Work system is used for specified high-risk activities (Hot Work, Confined Space Entry, Heights >2.4m, Electrical Work etc.). (As needed)

• Chemical Safety:

• Maintain accessible Safety Data Sheets (SDS) (less than 5 years old) for all hazardous chemicals (zz Safety Data Sheets Guidance Document). (Ongoing)

• Maintain the zz Hazardous Substances Inventory. (Ongoing)

• Ensure correct labelling, storage, handling, and disposal of chemicals. (Ongoing)

• Conduct risk assessments for chemical use. (As needed)

• Equipment Safety:

• Conduct pre-use visual inspections of electrical equipment (check leads, plugs, signs of overheating). (Before each use)

• Report and isolate faulty equipment using "DO NOT OPERATE" tags. (Immediately)

• Ensure ladders are serviceable and used correctly; metal ladders not used for electrical work (zz Housekeeping Checklist - fillable PDF.pdf zz Housekeeping Checklist). (Ongoing)

• Contractor Management:

• Verify contractor qualifications, licenses, and insurance before engagement. (Pre-appointment)

• Conduct site-specific inductions for all contractors before work commences. (On commencement)

• Ensure contractors provide risk assessments/JSAs and comply with GC safety standards. (Ongoing)

• Maintain the zz Register of Contractors. (Ongoing)

• First Aid:

• Ensure designated first aid kits are adequately stocked (based on risk assessment, meeting NSW WHS Regs), accessible, clearly signed, and regularly checked (zz First Aid Guidance). Using a professional service like St John is recommended for maintenance. (Ongoing checks/Restock as needed)

• Ensure at least one trained first aider is present during all church activities. (Per activity)

• Display names/photos/contacts of trained first aiders (zz First Aid Guidance). (Ongoing)

• Log all first aid treatments provided in the treatment log book, kept securely (zz First Aid Guidance). (As administered)

• Emergency Preparedness:

• Ensure familiarity with the campus zz Emergency Response Plan and evacuation procedures. (Ongoing)

• Maintain clear, unobstructed, and signed evacuation routes and exits (zz Housekeeping Checklist - fillable PDF.pdf zz Housekeeping Checklist). (Ongoing)

• Ensure emergency contact info is displayed (zz First Aid Guidance). (Ongoing)

• Ensure fire extinguishers are appropriate, accessible, mounted correctly, and staff/volunteers know how to use them (zz Firefighting Equipment Guidelines, zz Housekeeping Checklist - fillable PDF.pdf zz Housekeeping Checklist). (Ongoing checks)

• Safer Churches / Child Protection:

• Report any child protection concerns or suspicions immediately to the designated Safe Ministry Officer/Team or police if immediate danger exists. (Immediately)

• Obtain parental consent for photography/videoing. (As needed)

• Obtain written parental consent (zz Liability Release Form - Youth Activities) for off-site youth activities. (Per activity/participant)

• Follow guidelines for communication and social media involving children (zz Social Media Policy). (Ongoing)

• Volunteer/Staff Screening (Child-Related Roles): Ensure completion of application (zz Volunteer Child/Youth Leaders Application & Registration Form), interviews, reference checks, and mandatory WWCC/Police Checks before commencement. (On commencement)

• Volunteer Driver Checks: Ensure drivers for church activities complete the zz Volunteer Driver Application Form and have valid licenses/insurance. (On commencement/as needed)

• Biological Hazard Management: Implement standard precautions, hand hygiene, PPE use, cleaning/disinfection, and waste management protocols. Follow specific protocols for food prep, childcare, first aid. (Ongoing)

• Allergen Management: Identify, communicate (labels/signage), and manage food allergens during relevant events/activities (zz Allergy Management Policy). Implement Anaphylaxis Action Plan response if needed. (As needed)

• Record Keeping: Maintain required records (training, inspections, incidents, maintenance, SWPs, permits, volunteer screening, first aid logs etc.) securely and for specified retention periods. (Ongoing)

• Communication: Communicate safety information, updates, and procedures effectively to staff, volunteers, and the congregation. Display relevant policies/rules/procedures (zz Housekeeping Checklist, zz Health And Safety Rules). (Ongoing)

• Housekeeping: Maintain clean, tidy, and hazard-free environments (floors, aisles, stairs, storage, car parks) (zz Housekeeping Checklist zz Housekeeping Checklist - fillable PDF.pdf). (Ongoing)